FAQs

How can I contact BlinqCo?

You can email us at info@blinqco.co where our customer service team will be happy to assist you with whatever you need

Do you ship worldwide?

Yes, we ship worldwide

Where do you ship from?

Orders are fulfilled from Hong Kong for fast, reliable delivery. 

Can I change or cancel my order?

We can modify/cancel orders only if requested within 12 hour of purchase. All request after this will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

We accept:
💳 Credit/Debit Cards (Visa, Mastercard )
🔵 PayPal
🅰 Apple Pay
☁ Google Pay

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday.

Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

• BlinqCo does not charge taxes at checkout for international orders.

• However, your local customs authority may apply:
  • Duties/taxes (based on your country's regulations)
  • Processing fees (charged by the carrier)

• The recipient (you) is responsible for all customs charges.

• These are collected by your local carrier upon delivery. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

Please contact at info@blinqco.co 

What if the item(s) I received are defective/damaged/incorrect?

1. Notify Us Within 10 Days

   • Email info@blinqco.co with:
     • Order number
     • Clear photos of the issue (item + packaging)
     • Brief description 
     

When will I receive my refund?

we’ll issue a full refund to your original payment method within 7–10 business days. Please contact the card issuing bank with questions about when the credit will be posted to your account. 

If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It make take some time before the refund is posted to your account.